#Deleting previous serial red giant install#
#Deleting previous serial red giant serial#

Once all of the above steps are complete, check for a watermark in a BRAND NEW PROJECT/SEQUENCE/TIMELINE - NOT A PROJECT YOU'D BEEN WORKING ON WHEN YOU'D DISCOVERED THE WATERMARK.Īs a troubleshooting test, try out your product on a brand new sequence/project with a new clip, and apply the effect.

#Deleting previous serial red giant serial#

If you purchased your serial from elsewhere, Red Giant and Maxon do not track purchases through resellers you will need consult with whatever vendor you'd acquired your serial from to retrieve it.If you purchased your serial through, you can retrieve your serial from the Manage button under the Licenses tab of my.Option 2: If you purchased your perpetual license through, head to the top right menu and select Import Serials.Head to the Licenses tab of my. and release the license from whatever machine you're not using it on. If Assign License is greyed out, it means the license is already assigned to another machine.If the perpetual license hasn't activated already after you signed in, use the menu to the right of the product to select the Assign License option.Option 1: If you purchased your perpetual license through (after 2020), check that the perpetual license now says it's activated within the Maxon App.From here, there are two activation options:.To uninstall through the Maxon App, select the Uninstall option in the menu alongside your product(s).Since the majority of watermarks on perpetual licenses occur because the wrong version of the product is installed, and because installing some versions does not overwrite others, make sure you've uninstalled whatever you currently have installed.Uninstall whatever versions of plugins you have installed.Only purchases through or directly will be reflected here not perpetuals from resellers (e.g.You can check if the email you're using has a Maxon or Red Giant perpetual license associated with its Maxon account after you're signed in on the Licenses tab of my., with Legacy Licenses toward the bottom.Even your license was purchased through, sign in (or create an account) using the same email you'd used before.Sign into the Maxon App with the same email you'd used to purchase your perpetual license.

#Deleting previous serial red giant install#

Download and install the latest version of the Maxon App.

The majority of perpetual/serial watermarks are resolved by following either of these sets of steps below: Red Giant Complete, Maxon One, Universe) consult this FAQ. This FAQ is for users who have a perpetual license/serial number.